Customer Service

Vice President, NOGGIN

I am responsible for running and growing the company’s first subscription video-on-demand (SVOD) service, NOGGIN.

Report to the EVP of the department, oversee multiple agile teams, and align cross-functional disciplines.

Align cross functional teams including:

  • Business Development & Strategy
  • Product Development
  • User-Experience & Brand Design
  • Marketing/Audience Development
  • Programming
  • Engineering
  • Compliance
  • Research, Analytics & Data Science

Direct and coordinate multiple initiatives to support the service and its platforms including:

  • customer service
  • subscription
  • video delivery & security
  • content management
  • interactive/graphic design
  • voice-over, animation, sound design

Coordinate with teams in NY, LA, Canada, and Belarus